Comprehensive Telecommunications Solutions
Electronic Office Systems specializes in providing advanced business telecommunication systems from Ring Central. We are a certified partner which means our expert team can assist with design, and implementation of your Ring Central System. We provide employee training on all the applications and telephones at your facility. We ensure that your communication needs are met with precision and efficiency.
Ring Central's AI solutions are built on the world's most advanced business phone systems; fully integrated with no AI training needed and included in all plans.
- Built-in AI Calling
- Detailed Summaries
- On every modality
- Real-time voice capture and transcription
- Works across phones, SMS, Team Chat and Video seamlessly
- Real-time closed captions on-screen text translations of spoken dialogue, especially helpful for the hearing impaired.
- AI writer for SMS and messaging writer text
- Auto generated email response to phone conversations.
- RingSense AI for Video highlight reels provide quick overviews, allowing you to grasp the essence of meetings in moments. Recordings are enhanced with easily searchable keywords, enabling you to find import information swiftly. Capture comprehensive meeting transcripts, ensuring no detail is overlooked. Produce meeting summaries designed for immediate understanding of key points and follow up action items.
Call Center Telecommunications Solutions
Ring Central offers a robust Contact Center Suite that can be deployed Hybrid and Mobile wherever your workforce may be. It includes phone, video, messaging and Meetings. Along with AI generated notes, this is a powerful addition to your business tool kit. Deeply integrated with 300+ apps to increase productivity. Ring Central offers powerful embedded call integration into Microsoft Teams, with all the standard call control features of switch.
Courtroom Systems
We utilize FTR for recording Courtroom proceedings for both Audio and Video. This product modernizes legal proceedings with technology that accelerates access to justice. FTR has digital recording tools and advanced speech-to-text platforms, secure cloud-based storage, and online ordering of court content. Good-quality recording is only as good as the Audio and Video captures. Electronic Office Systems has brought together a suite of solutions utilizing:
- Atlona touch panels, processors, and cameras.
- BIAMP Amplifiers and speakers.
- Shure and Audio Technica microphones.
- A vast array of products to supplement the backbone products.
Atlona
The modern courtroom is filled with AV technology. Video testimonies, crime scene footage, 3-D renderings, and other sources from computers, media players, document cameras, and videoconferencing equipment are incorporated into the case for all to see. In addition, a range of outputs to accommodate projectors, monitors, teleconferencing software, and hardware must provide an accurate image to allow lawyers to present and the judge and jury to view.
Additional concerns over security, redundancy, and upgradability pose serious challenges that must be addressed by the AV system design and implementation. The underlying AV system must conquer these challenges and be nimble enough to accommodate the diversity of inputs and the multitude of outputs in a stable, consistent, high-quality way.
Solution
Atlona’s solution to these challenges includes secure, AV switching, distribution, and control of audio, video, USB, and RS-232 signals from OmniStream Networked AV products. In addition to the advanced control over OmniStream, Atlona’s Velocity control system allows integration with third-party equipment to ensure the entire courtroom control is simple yet powerful. OmniStream provides a wide range of products, which enables greater adaptation to change system needs. Dual-stream encoders allow a single device to stream two sources at the same time, reducing system complexity. Atlona’s OmniStream network-based AV over IP products also allow integration of remote equipment over a standard 1Gb network with robust security and reassuring redundancy.
BIAMP
BIAMP Amplifiers create the sound that is crucial in the puzzle of Audio-Visual Integration. BIAMP provides superior sound masking capabilities to create the best possible solution in conference rooms, courtrooms, and huddle spaces. Sound bars work along with our integrated solutions to provide easy installation.
Dictation/Transcription
- Premier Scribe Professional: A dictation (voice capture) application for your cell phone. The app provides an intuitive and easy-to-use interface for recording photos, video, and audio evidence and for dictating reports. The cloud-based system can route jobs to support staff, yourself, or a Digital Evidence Management System. Premier Scribe can also function as a traditional dictation application with automatic routing to a traditional transcriptionist. Speech recognition can be engaged with the file, and a transcription can be generated.
- WebScribe Transcription Service: WebScribe is a service that Electronic Office Systems offers for generating medical, legal, and general business reports. We can take recordings in any format and generate a typed text file. We can also edit AI or speech-recognized files to clean up the documents to meet the requirements of other systems or to meet your needs.